RETURN - EXCHANGE OF GOODS
If you wish to change the product you have purchased, you can do so within 14 days from the day that you received your order. Please follow the steps!
- You can change a product to any other product of our Online Store.
- Products of previous Collections can only be changed in our Online Store.
- Changes are not accepted in the Summer Offers category, in products with a discount rate over 50%, as well as the bottom of the slips and bodysuits.
In any other case, you would need to fill out the RETURN FORM. Fill in the return application here and we will give you back the value of your initial order.
* The return of the value of your order is made with the payment method you chose in your original order. Refunds via bank deposit are made within 15 working days. For August only, the return deposits will be made at the end of the month.
HOW TO DO AN EXCHANGE:
1) You fill out the following exchange form with the products that you would like to exchange.
2) We will then get back to you via email, in order to update you on the availability of the products that you are interested in.
3) When you receive our email that states that the products are available, you will need to send back to us the products you wish to return in their packaging, on your own expense, choosing the courier service that you wish. The address is:
LIFE UP LTD
Vari 16672 - Greece
4) When we receive the products you want to exchange, we will send you the new products on our expense, to the address of your initial order.
For countries abroad, shipping and reshipping costs, as well as taxes and duties, are entirely paid by the customer.
Products can be returned at customer's expenses. You have the right to return the products you have purchased, within fourteen (14) calendar days from the date of receipt. In case of return / Withdrawal, only for Greece the cost of €3 is deducted from the total amount of the order.
* There might be cost of clearances outside Europe.
* The will be no refund on orders not accepted by customs.